Returns & Exchanges

At Japanese Kitchen Knives, we stand by the craftsmanship of our blades and offer a 30-day return window for unused items in their original packaging. Whether you have changed your mind or need a different steel type, we are here to ensure you find the perfect tool for your culinary journey.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully wrap the knife in its original wooden box or protective sleeve to prevent damage to the delicate edge during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our quality control center.

• 4.
  Inspection and Refund

  Once our master smiths verify the knife's condition, we will process your full refund or exchange within 5-7 business days.